Here’s the updated policy with the contact details filled in:
Privacy Policy
Last updated: April 2026
1. Who We Are
Halls Property Group is an estate agency and lettings service based in the UK. Our website address is: https://www.hallspropertygroup.co.uk/
For the purposes of applicable data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, Halls Property Group is the data controller of your personal data.
If you have any questions about this policy or how we handle your data, please contact us at:
Halls Property Group Email: hello@hallspropertygroup.co.uk Phone: 01708 398009
2. What Data We Collect
When you submit an enquiry via our contact form, we collect the following information:
- Your name
- Your email address
- Your phone number (if provided)
- The content of your message
We do not collect any additional personal data through our website unless you provide it voluntarily.
3. How We Use Your Data
We use the information you provide solely to:
- Respond to your enquiry
- Provide you with information about properties or services you have requested
- Follow up on your enquiry where appropriate
We will not use your data for automated decision-making or profiling.
4. Legal Basis for Processing
We process your personal data on the following legal bases under UK GDPR:
- Legitimate interests – to respond to enquiries submitted through our contact form and to carry out our estate agency and lettings services
- Consent – where you have explicitly agreed to be contacted
5. Who We Share Your Data With
We do not sell, rent, or trade your personal data to third parties. We may share your data with trusted third-party service providers who assist us in operating our website and business, such as:
- Our website hosting provider
- Email service providers used to receive and manage enquiries
All third parties we work with are required to handle your data securely and in accordance with UK data protection law.
6. How Long We Keep Your Data
We retain personal data submitted via our contact form for as long as is necessary to respond to your enquiry and for a reasonable period thereafter in case of follow-up. In most cases, this will be no longer than 12 months unless we are required to retain it for legal or regulatory reasons.
7. Cookies
Our website may use cookies to improve your browsing experience. Cookies are small text files stored on your device. We may use:
- Essential cookies – required for the website to function correctly
- Analytics cookies – to understand how visitors use our site (e.g. Google Analytics)
You can control cookie settings through your browser. For more information about cookies, visit www.aboutcookies.org.
8. Your Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Rectify any inaccurate or incomplete data
- Erase your data (the “right to be forgotten”)
- Restrict the processing of your data
- Object to processing based on legitimate interests
- Data portability – receive your data in a structured, commonly used format
To exercise any of these rights, please contact us at hello@hallspropertygroup.co.uk or call 01708 398009. We will respond within one month of receiving your request.
9. How We Protect Your Data
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. Our website uses HTTPS encryption to protect data in transit.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies.
11. Changes to This Policy
We may update this privacy policy from time to time. Any changes will be published on this page with an updated date at the top. We recommend checking this page periodically.
